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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Do you like Apples? The battery in my wifes iPone went dead so she had to buy a new battery for $89.00 ...which comes with a NEW iPhone... How do you like them Apples? Last Friday night, my wife's iPhone 3GS (14 month old phone) runs out of battery power. We plugged it into the charger as one normally would. The next morning - the iPone, having been plugged in all night, had not taken a charge. Weird - this hasn't happened before. We go online to Apple's Chinook Centre website and book a Genius appointment which is a essentially a free 15 minute consult with a really smart Apple employee. We didn't have time to go on Saturday so we booked a convenient time for us on Sunday. When we arrived, we were seen within a minute of our time slot starting - that's fast service. The "Genius" plugged in the phone to the store's power supply... nothing. "Your iPhone has a dead battery. For $89 you can buy a new battery" Now, for those NOT in the know, the iPhone battery is not user changeable - it's a part of the phone. So, when you buy a new battery, you're getting an entirely new phone in the process. Cool eh? Before the 15 minute consult was up, we were already out the door - new battery, new phone and happy as a clam (by way, where did the saying, Happy as a Clam come from?) When we got home, my wife plugged her new iPhone into her MacBook, turned on iTunes... and within a few minutes, were back in business... MobileMe holds all her data (address book, calendar, apps, etc) ...all of this and a new iPhone! The Apple brand and Apple staff make it so easy to do business. It's a painless process! They make it about ME, the consumer... or in this case, my wife, a consumer who has bragged about her experience to everyone around her over the last few days. Like Apples? How do you like THEM Apples? It pays to please! By the way, a friend of mine... she's having problems with her BlackBerry. She took her BB into a Rogers retail store... they didn't know what was wrong with her BB so they gave her a "loaner" phone (nice) with no timeline of returning her (broken) fixed phone (not nice). So, yes, she has a phone... but without any of her contacts, email, calendar, etc, on it... How do you like those Apples? Apple has a Raving Fan and Rogers & BlackBerry have what... other than a frustrated customer with no real solution in sight.
http://www.openvoc.eu/poi#coolReviews
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