I have eaten here many times and the food and service has been exceptional. I am going to assume that today was a fluke. I will continue to frequent North because the good far outweighs the bad of today. My advice is don't order the omelette with prociutto, unless you are craving airline quality food. The taste and texture reminded me exactly of the omelettes I have had when flying. Instead, opt for the white polenta and eggs, or the fried eggs in red sauce with Italian sausage. And the Red Rooster (bloody Mary) is outstanding. Please, North, take the omelette off the menu and you will be batting 1000.