Avoid this place like the plague. I spent 20 years in restaurant management and this is the most inefficiently run fast food joint in the area. To say the service is slow is an understatement. I have reached out to their customer service line twice and was told that someone would contact me regarding my complaint. I have yet to hear from the GM or the district manager. My most recent visit I noticed 3 employees outside the door smoking. When I walked up to the counter, I noticed there was no one running the counter. Someone came up to me and said they would find someone to help me. this person proceeds to go outside and tell the 3 smokers that someone is at the counter. All 3 come in (one is a manager) and NONE of them wash their hands. Completely unacceptable. Its too bad because I really like Wendy's. But I will no longer be going to Wendy's in Fort Mill.