Hands down - this salon is my absolute favorite! I lived in Cleveland Heights for school last year, and went to Ladies and Gentlemen on the recommendation of a friend. My friend does nothing to her hair and rarely gets it cut, so a rave review from her meant a lot. I was so impressed with the entire salon experience - from my cut and color to the hand massage during down time, and the the fact that there was no tipping at the end. My cut and color here was by far the best quality cut I've ever gotten, and I've been to places that charge double what they charge here. I'd recommend Ladies and Gentlemen to anyone who wants a decent priced hair cut (I think I went with a Junior stylist and with cut and highlights the total came to just around the $100) with reliable quality. The people who work here know their stuff! If only I could find a place like this in Houston. Oh book your appointment in advance since they seem to be pretty busy.