This place gets really busy sometimes so I do applaud the efficiency of the employees. They are also very kind and they make good suggestions about what you should try and how much sugar you should put in your drink for example.
The reason why I would not rate this place higher is because of the amount of ice they put in their drinks. Don't get me wrong, I love some ice in my drink but I do not want a whole iceberg in there. I even asked for very little ice and instead, half of my cup was filled with ice. My drink tasted good for the first 10 sips. Then it just tasted like water.
If I am paying $4-$5 for some bubble tea, I would want it to taste like that and not some water that has "hints" of tea flavour.