There's a line early on in Pulp Fiction about "the little details" and it has nothing to do with the rental place or anything, but you know how it is when you obsess about properly placing a line from a song, movie, or book?
Anyways, this rental facility has good customer service and friendly staff. And the "little details" of picking me up from the glencarin subway stop and droppin me, made the difference.
Once here, they are super quick with the paper work and they have you soon on your merry way. Returns are a breeze and thus makes for probably the easiest rental experience to date for me.