I rarely leave negative reviews but this experience is one of the worst I've ever had at a steak house. I've enjoyed steak houses in LA, Chicago, NY, Miami and now Phoenix and I have never waited an hour and a half for a 12 oz Ribeye. I felt sorry for the BarTendor who had to keep stalling. My husband wanted to walk out. They desperately need new management.
So I was writing this as I was waiting for my food and now after that long wait I just noticed they didn't even bring the beans ( not that I wanted them). Not worth mentioning but you would think that a good manager would know whats happening in their restaurant.
From one service manager to another