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http://www.openvoc.eu/poi#funnyReviews
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  • When I purchased my vehicle here in 2009, I discussed a pre-paid tire replacement plan with the finance person. He stated that I would have $1200 in pre-paid tire replacement for any reason (i.e. age, damage, anything that warranted the tires to be replaced). When my tire blew-out yesterday and I attempt to replace the tire(s). I am then denied the replacement and refused a refund of the $399 stating that they don't offer such a plan that replaces tires for any reason - that it is only for roadside hazards. Ok.... I was driving, my tire blew-out, replace it. They would not and I had to run between 2 dealerships and an independent tire installer all day (7:30am - 5:00pm) just to have it agreed for reimbursement. Classic bait and switch at time of purchase. Not to mention, at 16,000 miles, my brakes were grinding and their service department told me that it was "normal" and that there was nothing wrong with the brakes. Upon taking the vehicle to an independent shop, the front brakes were gone and I did see that with my own eyes. I will never purchased another Toyota, and definitely not a car from Auto Nation. At the time of purchase they were Desert Toyota, but I saw many of the same faces in the service department today as were there 4 years ago. If you do choose to purchase here.... read everything!!!!! Don't trust what they tell you!!!!
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