OK so this place lost stars for a couple of reasons.
First off, both my husband and I ordered the same thing, Fish and Chips. My husband's fish was great, however mine was slightly burnt and just down right gross. This is because they fried my fish with old grease which made it dark brown and burnt. The coleslaw is really watery which makes it difficult to eat. We also ordered an appetizer, the bucket of shrimp which was awesome and the seasoning was to die for. Judy the server was superb and we were even greeted by the manager and served by him personally. When I informed them about my food they gave me two gift cards for free appetizers for my next visit which was great. The service was 5 stars but I had to deduct 2 points for inconsistency of meal quality. I would come back but only if they get their cooks to use fresher ingredients.