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| - A couple of things. #1 I REALLY do not like their drive through option! Usually when you drive through it is because you are in a hurry, and want convenience. At this drive through, you have to reach out your window and touch a screen. WHAT???? On top of that, they do not offer the veggie patty on the screen, an option available inside. I also rang the help bell, and no one came, or answered. CHANGE THE DRIVE THROUGH!!! #2 The Veggie patties. I am vegetarian, and I always try to order the veggie patty, but lately they have been "out", or as I was told the other day, "They just came off the truck and are still frozen!!" I then asked the girl to defrost one, and she did rolling her eyes along the way. If it is on the menu, they should make sure to carry it, and have it ready. Obviously, if they are running out, that means people are eating them. Another time, we walked in and a couple of workers were talking and did not acknowledge us until we spoke up and interrupted them to get attention. They need training in customer service, and carrying items that are listed on the menu. Once again, #1 Get rid of the drive through or change it to a true drive through, #2 Buy enough and carry what is listed on your menu.
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