My boyfriend's review addressing the sanitary concerns of this restaurant was shafted off to the not recommended reviews-- VERY SHIFTY. We felt bad about posting it, because we aren't trying to harm someone's business, but deliberately trying to hide an honest review is not cool. This was our first visit to Kumo:
"My girlfriend and I only went there for the all you can eat crabs legs. It started when we found out that they only served the crabs cold, that was bad enough. After we struggled to get over that sad issue it only got worse with a big COCKROACH running across our table. I had one of the servers grab a manager for us so we could inform them before we left. Conveniently the floor manager was not there, but the kitchen manager came to our aid instead. I explained to him what we saw and he wasn't surprised to hear the news at all."