This was an unusual woodshed visit for us in May. Went to celebrate an anniversary with our family. Party of 4. Filet mignon was ordered medium. It was presented as rare. After flagging down someone, the hostess took it back to the kitchen for us. The young hostess returned the steak and asked me to check it. It was still rare but charred on the outside at this point! She took it back again but an older lady (not our server) brought the steak back, sat it on the table, and WALKED OFF. My husband had to ask her to stand by and let me check it again. At this point the steak had lost all of its flavor and was burnt on the outside. I could not eat the steak.
Because of the bad experience thus far, neither was my husbands prime rib cooked to order but he didn't say anything. It was ordered medium and was well done. It was dry and not edible.
We have had numerous large parties and family outings at this restaurant but it will be a long time before we go back and spend that kind of money on steaks that are not worth eating.
As we left the restaurant, the young hostess had her face buried in her cell phone and didn't even look up at us.
Again, this is not the norm for our experiences at this restaurant. But when customers are not satisfied and do not eat their meal, they should not be charged full price. We spent $60 on 2 salad and 2 potatoes.