I rate the store three stars because of Diane's professionalism and patience although she is clearly not equipped with the tools she needs to get her job done. The computers in the design center are the slowest I have ever seen. Diane spends most of her time waiting for the computer to load and I saw this first hand because she was kind enough to design a poster for me. I urge the managers to recognize the loss of productivity, the frustration of the customer and the burnout that is possible in a good employee when she is not given the tools to do the job. An other wise half day job took two days and a great deal of standing around. Happy with the end result but feel for the staff.