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| - Food rant ...
I used UberEATS to order from California Sandwiches being a mini chicken sandwich and onion rings. Keep in mind the mini sandwich isn't too far off in size from the large one and comes on a round bun. Anyways, I receive my order and realize they gave me veal instead of chicken. I like veal but not on sandwiches. On top of it, they give me half a sandwich from the large size. What the heck is that? I call California Sandwiches because it was obviously a mistake on their end. I re-checked my order several times to ensure I in fact did order chicken, which I did. I call and was speaking to someone who sounded half dead and just wasn't having any of it. She asks for my order number/phone number and insists she can't find my order in their system. What do you mean you can't find my order? I just placed it from that specific location, received my order with my name on it .. but yet I apparently never placed an order? ok. She tells me to contact UberEATS, mind you UberEATS stops taking orders at 10 and at this point it was 9:40. I email UberEATS and figure I'd call California back because I wanted it resolved asap. I was speaking with a much nicer, alive sounding person who was very helpful this time. She quickly found my order, put me on hold to contact UberEATS herself (thank you, because how the frik is an email going to resolve anything in such a short time span?) comes back and says I should be expecting a call from them very shortly. I got the call 20 seconds later and explained my story to the UberEATS representative and for whatever reason, she was giving me attitude as if she couldn't understand what my concern was. My order was in turn refunded and she asked me if I wanted my meal remade correctly. I said no, why would I want half a sandwich again, I don't even care if it's chicken, I don't want half of another sandwich. She was still confused and said listen, what if you went to McDonalds, order a Big Mac and have it come on Wonder bread toast? No point in me re-ordering something that's not what it was supposed to be. Man, what a day and all I wanted to do was enjoy a yummy sandwich and these people pissed me off to the point of I'm not even hungry anymore. They should be updating the menu items specifying they're sold out of certain things. To me it's false advertising to be given a makeup for what I ordered without being aware of it to begin with.
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