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  • I went to this office for well over 2 years. Started going at their old location up on Camelback. I initially went for a worsening break out on my face, which did not appear to be acne. I was "diagnosed" with rosacea by a PA (unfortunately can't remember her name, she has blonde hair) who I ended up seeing each subsequent visit. She prescribed, what I assume to be the standard treatments for rosacea. I was a bit surprised by the diagnosis, as my symptoms didn't really scream rosacea to me, but I'm not a doc, so I followed her orders. Had regular check ups every 3 months. My skin continued to worsen over the entire time I went to this clinic. I kept being told to be patient, as skin disorders take time to clear up. Well, I would consider nearly 3 years of being on a treatment plan (for something I apparently never had) as being patient. I eventually ended up with a horrible cellulitis infection on my cheek, which was treated using a medication that I was told would likely "clog my pores badly" but that could be reversed. Once the cellulitis cleared, I returned and asked about continuing the rosacea treatments as my skin still had the exact same issue I originally came in for nearly 3 years ago. The same PA who had seen me and treated me each time said, "You don't have rosacea" and denied ever having diagnosed me with such. Huh?! What have you been treating me for this entire time then?! What do my records say?! I then inquired about my clogged pores from the cream used to treat the cellulitis. My questions and concerns were literally ignored and dismissed. This same PA eventually said, "Well, there is nothing else we can do for you here". Really?! So I wasted the past several years on a treatment plan that left my skin in the worst condition of my life with likely irreversible damage?! I absolutely DO NOT recommend this practice! Unfortunately, I'm still looking for a competent dermatologist.
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