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| - We moved to Avalon at Seven Hills and have lived here since 2010. We moved from Los Angeles and were amazed by the reasonably priced Rent here in Henderson / Las Vegas. It soon became apparent though that the (old) Avalon at Seven Hills Management was somewhat lacking in the resource department . We lived with it, the manager Rachel was pleasant and it was not the end of the world. Earlier this year STOUT Management Co became the property Management Co. On the day of the switch from "old management to STOUT, our water heater gave out. Now according to Mike D's review, Avalon used to be the best place to Live , I call BS. had our water heater broke a week before it would have been a nightmare trying to get someone to even come out and assess the situation let alone get them to pay for a new water heater, which i don't blame on the manager but her company, anyhow.... I called up to the office and Heidi assured me that even though they were in the middle of switching she would send someone ASAP, she did and by end of day we had a new water heater. Since Stout management and site manager Allison arrived no issue has been ignored.. once it has been brought to the managers ( Allison) attention. So I directly Refute the review of 5/31/13 1. I would not have called Avalon under " old management " the best place to live. 2 I don't personally Know Debra Stout or The DM Heidi but I would like to thank them for the 7 times we have called and 7 times their staff resolved the problem, with quality materials not the used sub standard parts we used to get. 3 the place looks great and is well kept, beautiful landscape 4. Allison the Property manager is Professional , courteous and as stated in another review passionate about her job. She cares about the tenants and is respectful to any concerns we have had, Also the maintenance engineer Chris is professional courteous and shows dedication to resolving whatever our issue has been in a expeditious manner. He seems to enjoy his work and take pride in it. Avalon At Seven Hills is a Safe, Clean, quiet and well managed and maintained community. And it is NOW exactly what we expect from Anthem Adjacent .
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