Went here for one night with two families on 1/16. We were looking for a cheap, family friendly place to crash on a Thursday night. This definitely fit the bill. The rate was by far the cheapest and there was a reason why. This review will not be comparing this resort to the other luxurious high-end resorts (Palazzo, Cosmo, Wynn, etc.) but will be merely describing our stay.
Hotel/Checkin: Iconic castle hotel really got our kids attention. Great location next to MGM, NYNY, and Luxor. Unfortunately, only one of the trams was working. Valet wasn't the greatest. They only had a few guys working so it took some time. The first thing I noticed about the hotel was that there were tons of people pushing show tickets. I never stopped to find out what the catch was...but there had to be one. The line for check in was pretty long (at 3pm) so I decided to try the VIP checkin. I was a M life member but with no status...however, the guy checked me in right away. The hotel inside looks tattered and out dated. The smell of smoke was everywhere. The bellman took quite a while to bring up our bags.
Room: One big plus was that they offered connecting rooms each with 2 beds. YOu don't see that very often. The rooms were in the old tower (I) but was located on the 3rd floor (very short ride to lobby). There was no central AC. No bath tub just shower. Beds were decent. But like the previous posts mentioned, felt like a motel 6 set up. No wifi in the room.
Service: Was decent. I called to request the connecting rooms and they were confirmed without a problem. Checkin at VIP area was nice. Some negatives...You can call ahead to request your car from valet. Fee for crib and rollaway.
Amenities: Nice arcade and game area for the kids. Prices were fair (most games $0.50). Buffet was pretty bad...see my review for it. Did not utilize fitness or spa.
Value: You definitely get what you pay for. Pluses...cheap prices on rooms. They have a big coupon book they give you on checkin. Big thing was $20 credit for food/drinks at the lobby bar (they give you 2 drinks of your choice). Resort fee is ridiculous ($18), you get nothing for it. NO wifi. Just wired internet.
we knew what we were getting when we booked here. So I can't really complain. Probably would not return.