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  • Terrible customer service! Hannah was very dismissive when I requested a Ulta reward coupon. When I said the other store in Summerlin was more accommodating, she readily replied "yes, every store is different". I hope Ulta Corporate doesn't agree that customer service varies in acceptable standards based on location. Hannah didn't offer any alternatives, nor did she inquire with her manager. I'll stick to supreme customer service at the Summerlin store. Training is needed at the Decatur location.
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