I recently purchased a new 2018 Subaru Crosstrek after absolutely falling in love with the vehicle!
Travis Westin was the Sales Associate that dealt with us and he was extremely professional, knowledgeable and personable. Our initial interaction was when my family and I walked in pretty close to closing time on a weeknight after having a negative experience at Sunridge Nissan. Travis quickly came to help us, provided us with tons of information and took us out for a test drive even though it was already late (and super snowy!!). From that first interaction we were very impressed and knew we were in good hands. He really made an effort to make sure the entire process of purchasing my second ever vehicle went smoothly.
The Sales Manager, Ken Woo, was also delightful and really accommodated to all of our requests! He kept checking in throughout the process to ensure things were going well. Anytime I was at the dealership I noticed he was extremely involved with both customers and his staff which was nice to see.
Towards the end of the process we had a few less than favourable experience with the Finance Manager there which ultimately resulted in me becoming extremely upset..thankfully Travis was really great and tried to lighten the mood and alleviate the conflict.
I highly recommend dealing with Travis if you are looking for a new or used Subaru - you won't be disappointed!
Love my new Crosstrek and hope my positive experience with the dealership & their staff will continue.