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  • If only there was a NO STAR OPTION!Unfortunately I have been having problems since I had work done November '15. and paid over $1,200 for new brakes, rotors, front end alignment, etc. Fast forward-I have gone through 2 sets of front tires due to such bad alignment/wear on the inside of tire ($700 total) & jerky/pulsating brakes. Now, I have just been told by my mechanic (who I didn't know at the time I took my car to brakes plus) that when I had all of this work done, they never put my tire sensors back on! I have taken my car in to check tire pressure over and over and over only to be told the pressure is fine and sensors are most likely just not working since my car is a 2005. I've been quoted $300-$400 to replace them, which I cannot afford and shouldn't have to pay for! I never had ANY PROBLEMS before taking my car to Brakes Plus, for something as simple as new brakes and an alignment which is what they 'specialize' in! Unfortunately for me, I should have gone back to them as soon as I knew something wasn't right....even though I talked to someone on the phone a couple of times when my sensor light wouldn't turn off, I summed it up as an older car and things like this are bound to happen. So upsetting! For over 2 years, I've been paying for my bad decision to take my car here! I will make sure everyone I know, knows what a bad job and how pricey $1,200 actually was for me.
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