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  • This place is atrocious. I never wanted to deal with them again but I had to request copies of my records- easy & simple right? Nope! Not at this place. I called the first time saying what I needed and the girl on the phone said that was fine. We will send it. Of course they didn't. I call a week later and THIS time the lady says I need to send in a document release form. Thanks for telling me the first time! Whoever I spoke to the first time should have said that (I had thought I had one on file). But of course, as always, they overbook themselves and have no time for even the easiest task. That same day I fax over the release form to get it as fast a possible. Lo and behold, no papers. Two weeks pass and I call again. I find out oh yes, they got my fax, but oh no, they didn't bother to send the papers. It would have taken seconds! And after that final call I get the papers in 2 days! That's how easy it was and they could barely perform this simple task. Not only that, but I found that because of what happened in my first review (below), the office manager Wendy Jones put into the notes that I wanted to change doctors because I did not "like" Armity Simon. Talk about off the mark. Wendy has no clue what she is doing. I had said I never even MET Simon, and she seemed busy, aloof and gets many bad reviews on multiple sites. So yes, I had very good reason to ask to change to Brodkin. On top of that, my papers even indicated that I met with Brodkin when I first went there in 2012 for one of my first appointments, so I knew her and approved of her work. Therefore, not only did Wendy not understand that I had many viable reasons to change doctors, she didn't bother to see that I had already been to Brodkin or grasp the fact that I said that. Hence my wanting to switch was not an inconceivable (as she acted) request and made more sense that she would ever admit. This place is such a nightmare. Maybe Simon does fine delivering babies, but if you're not pregnant they treat you like cannon fodder here. I have never been to a worse medical office in my life and doubt I ever will - it would have to be practically be Hell to compare to here. Absolutely inexcusable.
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