In my experience with Massage Envy, I've bounced around from two other locations and 6-7 different therapists. It only took one visit to Shadow Mountain to realize that the search has ended and I found a home. The staff were very friendly and really did understand my needs when setting me up with my initial appointment.
I've had chronic back pain for over seven years and require real "deep tissue" massages. Katie Wilkins, my massage therapist, did an amazing job. She is very friendly, engaging, and most importantly, very good at her job. She restored my faith in the Massage Envy brand.
So, if you need a deep tissue massage therapist, ask for Katie. You won't be disappointed!