I was very surprised to read the review below. I go to Sorso daily because the coffee is the best in the city and does Tim Horton's even know what an americano is? The atmosphere is very warm and welcoming and the staff is extremely friendly. It's super funky in there and I appreciate that it's not a typical coffee shop. We actually specifically went for the cheese scones, which are delicious!!! And I personally love that it is a family friendly coffee shop with toys and a kids corner to keep the little ones occupied while their parents enjoy a delicious drink and snack! Two big thumbs up!