It makes me sad that I cannot give Sushi Neko more than three stars because I do love their salmon nigiri.
I went here with a friend, the first time. They were quick with orders and food. (That time, there were only two tables and four people in the restaurant).
So... I came back, again. This time, with my boyfriend. There were seven tables with a total of nineteen customers seated. They had four servers and it looks like three sushi chefs. I would have to say, it was a very disappointing experience. It was my boyfriend's first time in this place and he'll never be back again (within an hour time frame he was only able to eat two sushi rolls).
Their nigiris, particularly the salmon, tasted good. Their appetizer selections weren't as extensive as other all you can eat sushi places I've eaten in like Jjanga or Goyemon. I want to comment on the taste of their rolls but sadly, we weren't able to eat more than two because they were extremely slow with making the rolls. They are also very skimpy with the tissues and ginger slices.
Customer service wise... I think they were very friendly people. I just feel bad for the front line employees because they are the ones who have to experience the customers' anger and dissappointment in regards to their sushi and other orders being made very slowly.
I think this place shouldn't be an all you can eat place. Their sushi chefs can't handle the influx of people and orders (that's just with nineteen customers and you can already heavily feel the slowness in making the orders). Apparently, they know about the slowness in making the rolls but haven't found a way to remedy it. I hope they will find a solution. They aren't a bad restaurant just very ill prepared for the type of restaurant they chose to be.
Thus... if you ever do decide to try Sushi Neko... I would suggest that you come during a time when they are completely not busy. Furthermore, just order nigiri sushis. Don't order the rolls. If you do order the rolls... do expect a very long wait.