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  • Had my birthday dinner at Grampa's last night. The food was great, but the 3-star review is due to a couple significant missteps on service. Food: If you're looking for an appetizer, the Pork Confit is a must-have. They serve it with a great bread and whole grain mustard that goes really well with the pork. All of the pizzas that my group ordered were really good, and the ability to add-on options like giardiniera is awesome. Service: We were having a drink at the Crystal Corner (great bar on the same block) and checked in early with the hostess to get our name on the list. She told us to be there at 7:45, but we weren't seated until 8:20. Not the biggest of deals to wait a little bit, but to wait over a half hour was tough. This was compounded by the fact that there's not a great place to wait - you have to essentially stand right by the hostess (which is also where the kitchen is), so you're constantly avoiding people/employees. Especially tough with a big group. One easy solution would've been for the hostess to take our cell phone number, then called us closer to 7:45 when she could tell the table wasn't going to be ready for a bit longer. We'd have been happy to wait a bit more (and have another round at the Crystal Corner). Also: the service we got after sitting down was not good. There were multiple instances where items were brought out extremely late (one member of my party got her drink after both the appetizers and entrees arrived). The waitress was also not generally helpful or welcoming. It seemed like she was annoyed that we had been seated towards the front and that she had to cover extra ground to cover tables on both sides of the restaurant. I was there to celebrate my bday (we were all happy!), but she was a downer each time she came to the table. Even when she brought my cake, she kind of just dropped it on the table quickly and left (which made the candle go out).
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