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| - I actually feel that three stars is a bit generous for this visit (1/15/12). This could easily have been a five star review. The setting is amazing. The buffet, above average, and it included "bottomless" champagne or mimosas, which makes the $60/per person price tag hurt a little less. There were countless options to indulge in...Outside they were offering perfect lamb chops, mini crab cakes, shrimp scampi, several fresh cooked fish options,\ delicious quesadillas and tacos, prime rib carving station. In side we were greeted by a glorious meat and cheese selection, lox, fruit bar, cold seafood options including seared Ahi tuna, crab claws, shrimp and cocktail sauce. A breakfast station serving up made to order pancakes, eggs benedict, and omelets, a pastry stand and a selection of breakfast meats. Lastly, an enormous selection of desserts including bananas foster made to order. Sounds amazing, right?
My problems with our experience at Rita's Kitchen had little to do with the food and everything to do with the service...and the birds, but I will get to that later. The service started out great. We placed our order, the four of us that ordered the buffet were served our mimosas and the other's were brought their coffee. We visited the buffet and the meals from the regular menu were served. Our beverages were topped off a couple of times and then our server seemed to disappear. We actually had to wave him down (or someone else) if we needed anything. This went on for the duration of our meal. To top it all off, as plates were pre-bussed from tables, servers left them stacked at the bus station adjacent to our table. They did not clear the food so a large flock of obnoxious birds decided to feast on the remnants. We were, literally, surrounded by birds; they dropped chunks of food on our table as the flew away, cackled so loudly that we could hardly think and to top it all of one of the birds relieved itself as it flew over us. The load narrowly missed my friend, but ended up landing on the jacket hanging on the back of her chair. Disgusting! We were offered an extra cloth napkin to help clean up the mess, but not so much as an apology from the server or a manager.
Great food, questionable service, repulsive birds...
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