This location has been shut down in the past for cockroach infestation. I've been ripped off here many times, paying for food that I don't receive and receiving unwanted items in place of those that I've ordered. Upon complaining, the "Manager", who writes as if she is an uneducated teenager, tried to insist a free meal upon me rather than refund the money I paid, and then agreed to provide a refund. Months later no refund was ever provided and follow-up emails have not been responded to. Referring this to Corporate office, as clearly there's multiple staffing issues. This is a dirty restaurant. During my last trip through the drive-thru I wish I had had my phone handy to record the very amusing sight of window-staff immersed in her cell phone while pouring coffee everywhere else except in the cup in front of her.