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| - As the reviews indicate, a diner does not know what to expect. This place is like a good-looking person with a snarky disposition. I think that the comments that the food is over-priced are in keeping with the average or below quality that my friends and I have experienced. Pretty much any price for food that simply does not live up to the hype is way too much. I live in Twinsburg, and went here on the recommendation of neighbors. The first meal was so-so. I gave it a couple more chances--over the strenuous objections of my thrifty husband--and I was never impressed. Because of the location and lack of other "fancy" restaurants nearby, though, I took a group of friends for a celebration. Of course, I made a reservation well in advance and knew I'd be paying a hefty "service charge" imposed by management. (Just pay the darn servers, management! The tipping system sucks--when it becomes a tax, it is not a "gratuity"!)
The food was nothing, nothing, nothing special--the twelve of us agreed, and we all ordered different expensive things and tasted the orders of others at the table. What really rankled was the terrible service. Had I been able to determine the "gratuity", I would have demanded that the "servers" fork over money to us, as an apology for bad attitude.
When we arrived just before 8:30, there were TWO other parties there on a Saturday night when no major sports events were taking place. That struck us as odd. What got us all more burned than the wild boar tenderloin (ordered medium rare) was that the waiters treated us as if we were intruding on their leisure. The tenderloin was complained about, and the waiter glanced at the plate and said that it looked fine to him--end of conversation. Wine flowed freely (well--expensively, but in quantity), but the teetotaler among us had to ask for more water every time her glass was empty, and had to wait to ask until a waiter could be located--in a nearly empty restaurant.
About 9:30, despite the problems, our party was going strong just because we were together. THEN the waiter appeared--and started removing plates without asking. "Uh, I'm not done with that," said one diner, determined to get whatever value he could from his blah meal. The waiter heaved a huge sigh. He reappeared two minutes later and said, snippily, "Looks like you are done now!" and took the plate. We ordered desserts--passable flan, no other standouts--and they were brought to us around 9:45. We were also served the comment: "You are aware that we close at 10, aren't you?" We reassured him that we were indeed aware. He returned a few minutes later to survey our eating progress--saying nothing, but sighing mightily. One of us remarked that he felt as if he were eating at Grandma's house and that Grandma ignored complaints and5 punished dawdling.
Sure enough, at 9:59 sharp--I checked my watch--the waiter announced, "We're closed now. You have to leave." Of course he sighed again--and glared--when we asked if we could at least take our desserts with us (Chocolate Bomb, S'mores, and something else I can't recall.) Getting to eat the food we were paying for was apparently too much to ask.
The experience was memorable, that's for sure. We often joke about it now, but we felt anything but humorous at the time.
OF COURSE THIS CANNOT BE TYPICAL. Even my previous experiences had not been like this. You may love the food and have the best service ever. But this is Yelp, where we are supposed to share our own experiences and judgments. What I can say is that not one of the twelve of us there that night has been back to the Blue Canyon--and not one of us has any intention to return.
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