Live across the street in Kierland and have been coming here periodically for a couple of years now due to convenience and the fact it was generally "reliable", if unspectacular. But I echo the comments of recent posters when I say the place has gone DOWN HILL recently. The staffing and lack of management is a joke. Last few times we've tried it it's literally been a couple of kids and a "pseudo bartender" running around the restaurant aimlessly like chickens with their heads cut off. It's a total crapshoot when anyone will come over to your table to serve you, and when they do it can take FOREVER to get drinks and food back! I don't blame the kids so much as I do ownership/management for apparently not giving a rats *** about customer service anymore. That, and the place is overpriced for what you get (and chintzy, we were charged 2 bucks unannounced for a "split plate fee" to cut a stinkin burger in half). Love supporting local joints but WILL NOT BE BACK until they get new ownership/management and clean up their act.