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  • This meal was a gigantic disappointment. We placed a large order, and all we were delivered was rude service, mediocre food at best, and a huge bill for 4 dishes we never received. If I could give this restaurant zero stars I would. After calling the restaurant to order for delivery, I was assured I could pay cash if I ordered through just-eat.com. This was incorrect and after making a profile and ordering I was forced to pay by credit card, after calling again and being told it was the only way to order delivery. Upon receiving our meal, we were given only 3 out of 6 items paid for. After multiple calls we were told that they would rectify their mistake and send the rest of our food. After an hour and a half the food hadn't arrived and upon calling again we were hung up on by rude and dismissive staff. They were hugely disrespectful. Eventually they promised to refund us the money if the food didn't arrive within an additional half hour. Obviously we received nothing after 45 minutes and called back. They then refused to refund us our payment. Of the food we received, it was greasy and disgusting. Nothing of note and overpriced for the food we were actually delivered. If you want to deal with rude and arrogant people only to receive insufficient, disappointing food, order from keung kee.
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