This was first experience using a tanning salon, so my review is completely based on my only experience which is at this location.
My four star review goes to:
-Customer service, 9/10 times there are very friendly employees and many of them recognize my husband and I when we walk in--always a nice thing. Austin is great :)
-My husband and I pay as much as our gym membership, which is a plus! Good prices and there are often specials or upgrades that come free or at a low price.
-Tanning beds are clean and the front lobby is appealing, HOWEVER, I generally use one room when I go in and the same dust bunny/hair...something...has been there since we started about 6 weeks ago. The bed itself is clean, but I actually bring in my own towel to stand on so I don't put by feet or clothing on the floor.
Other than that, a great initial experience and a continued customer.