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  • I agree with other reviewers that this location really lets down the, now struggling, Swiss Chalet brand. My experiences with this location have been either takeout or delivery, and have ranged from mediocre at best, to utter disasters at worst. Generally speaking, Swiss Chalet is a guilty pleasure for me, so occasionally I choose to ignore the insanely inflated delivery pricing and their absurdly small chickens, to satisfy my craving. However, I have had so many bad experiences with this location that I was prompted to contact Cara Foods head office and beg to have the right to receive my delivery orders from the Bayview/Finch store, which is roughly the same distance from my Willowdale home as the Yonge Street store, however my request was denied. I have come to the conclusion that I need to just never again order delivery, and instead just drive and pick up my food from the Bayview location or the Victoria Park Harvey's / Swiss Chalet combo store, both of whom have not had the same problems with white, rubbery, stale french fries, undercooked pink chicken legs, and lukewarm gray bbq ribs with barbecue sauce that has been poured onto boiled ribs that have never seen the grill. (However, ordering food well done results in leathery, dried-out, chewy meat that is SO ridiculously inedible, that it seems like a political statement by the manager for daring to criticize.) The Harvey's / Swiss Chalet location on Victoria Park near the 401 consistently delivers exceptional Golden Brown french fries, and well prepared chicken and ribs that are juicy but with a nice external caramelization, even from the drive thru! Yet the Yonge Street store consistently disappoints, over and over and over again, despite all my best efforts. As others have noted, Swiss Chalet's portions have been shrinking dramatically while prices continue to inflate, with an unjustifiable premium placed on delivery orders, but if you choose not to give up on Swiss Chalet all together, and occasionally need some "best anywhere french fries" with Chalet sauce, definitely skip this location, and go hit up the Victoria Park location, for much better quality food product.
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