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  • Horrible experience here recently with their repair service and how it related to my Geico insurance claim. I took the car in for what was supposed to be a 4 day repair, Kenny Ross wound up taking almost 2 weeks to do the body and mechanical repair. The body work turned out nice but when I picked up my car when I was told that it was done I drove it to Route 88 and within 2 minutes of leaving their lot I could still hear the same suspension issues on the car that I initially reported to the dealership. I refused to have the car looked at again by Kenny Ross. I had Geico take it to another shop to see what the issues were and somehow Kenny Ross missed a bent frame. How does that happen? I called the shop and talked to the shop manager who tried to pass the blame to the non mechanics at Geico. I asked for some follow up as to whether my car was really road tested after the repair work was done and never received it. The work was lazy.
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