Teresa (Customer Service Manager) and Ramiro (Service Advisor) were so extremely helpful! I needed two tires and an oil change before a road trip last week... I didn't intend to buy them that night but they made me such a great deal, I couldn't say no. They price match any offer plus 5%! They also helped me find the best deal on an alignment so they could match it plus 5%. After all that, they even gave me 10% off my bill and signed me up for Rewards so I could get additional discounts. It took almost double the time they estimated which is the reason for the 4 stars instead of 5. I've had bad experiences with Pep Boys in the past (Technicians doing work that wasn't necessary/authorized and then the Manager refusing to take it off the bill) but I feel comfortable dealing with Teresa and Ramiro. I'll definitely come back!