Not sure why I still order here, after tonight I will never make that mistake again. I ordered the pizza a little after 9 it said it would be an hour or so. Ok so I waited about 10:30 I called and the staff member said he left 15 minutes ago he's on his way I said ok. That meant to me he made other deliveries so I waited. At 10:40 I called back and no one would answer the phone. I called from 2 different phones online it said they close at 12. So about 10 after 11 I decided I should ride by there. I get there it's like a few minutes away and the whole crew is sitting outside smoking. Wow so I asked what was going on, the manager said oh I thought you said a different address. I said so that means you wasn't listening to me?she said our phones are muffled and I couldn't hear you. Really ma'am? So I tried explaining to her why I was upset, she didn't want to hear anything I said at all, too busy enjoying her cigarette I guess. I asked for my money back, she called her driver and he was at my house. The pizza was cold, he said he had a whole lot of deliveries and he was the only driver. So I'm standing in the parking lot with the crew it's like 5 of them standing there smoking and he's the only driver, really? So she went inside to refund my order to her forever sent another lady out to show me my refund. Very unprofessional manager, she could careless about what was going on wow. Never again