So............sheesh...............why is a pool service company so difficult to find?
Started off @ $75 or 85 per month to clean a new construction home's pool. Pool has in floor cleaning and a salt system - AKA pretty much maintenance free; uber money maker for a pool guy. Yeah....it's pretty easy to empty to skimmer baskets, check salt, brush walls and leave.
I really do not expect the tech to spend more than 10 minutes at the pool, nor should you. (Are you caught off guard? Pool company nets $75/85 for 40 minutes of work? Offended?) Oh, within 5 days, the price went to $99 with no written explanation.
So I text the owner my concern - I pay for weekly full chemical and cleaning service and ask why does the tech not empty the basket @ the pump? What are the results of the chemical test? Receive this response (will add as pic if allowed):
From Rod and a quote:
"I'm not sure what you mean. Exactly what results are you looking for? Are you asking for the tech to just leave the test strip behind after he services the pool? Have no idea why the tech does not empty the basket at the pump, have no idea who I am speaking with therefore I have no way of knowing who your tech is."
I thought, for sure, the owner (Rod) would say something along the lines of "sorry my tech did not ........"
Man, pool care seems to be a tough service for the customer. I wish we could all earn $25 per 10 minutes like this pool company.
Do you earn $25 per 10 mins???