I have to agree with you !! I've been going to this place for 2 yrs and its always a hit or miss and most of the time is a miss with this place !!
Lately The staff is rude rude rude is like they hate there job! if you hate it quit !!! They don't honor the free coupon item !! That irritated me!!
I just spent 73.00 and the lazy cashier did not honor my free item and the cashier next to her looks at me like I'm crazy !!! Horrible horrible horrible!!! Will not go there again and will be calling the manager !!! Let's see what she or he has to say ...