I emailed this location to inquire if they accept my insurance and possibly set up an appt with issues i am having and that physical therapy didnt help and they NEVER replied to my Inquiries. This review is for the Sun Prairie Location ALONE. I also Emailed their East Madison location and they east side location responded to my inquiries within 2 hrs. So i will be Patronizing the East Washington Ave location and NOT the Sun Prairie Location due to poor customer service