When booking an appointment, I spoke with Teresa. She took my information and helped me schedule an appointment based on my needs and concerns. She was friendly and helpful. When I arrived, I filled out paperwork and waited no longer than 5 minutes. Brittany did my X-rays and cleaning. She put me at ease and explained everything along the way. She was thorough but gentle. Dr. Powell examined my teeth and talked to me about my cavities. She took time with me and clearly explained my situation, the process, etc. She was also very kind. At the end, they gave me a goody bag with toothpaste, floss, mouthwash, and a new brush! The receptionist gave me a full printout of my plan-of-action with all costs lined up and how much my insurance would cover. I scheduled my next appointment. I'm so glad I went to this office!