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  • PLEASE NOTE: I did not personally stay at this hotel, my husband did - this review is to highlight their billing practices. I purchased two nights, in a courtyard room, from Groupon.com. I was told the only thing not included was a $14.99/day + 12% tax - which would add up to $16.79 per night or $33.58 for the two nights. When my husband returned he said the bill was more (they had charged an additional $64 PLUS the $33.58 we expected) and not familiar with the voucher I purchased - didn't question them before leaving. When he called to let them know he had prepaid and needed a partial refund the hotel said that they charged him more because the rate had changed. He explained again about having a voucher, and the hotel confirmed that he used a voucher but that their policy was to charge more based on the current rate. I contacted Groupon.com and they are trying to assist in getting me a partial refund, but they also verified that I should not have been charged anymore than $33.58 for the two nights, unless something was charged to the room - which was not the case.
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