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| - I bought my first MINI a week ago at MINI of Las Vegas, car seems fine so far, but it will be the last car I will buy from this dealership.
Cameron, sales person was very nice, telling me exactly what I wanted to hear, 0% financing, great value for my trade in, upgraded rims included! sounded great.
But none of that was true, but I liked the car I was buying, so I stayed with it, I got a deal I could live with after dealing with Scott, sales manager, so I went through with the purchase"
The dealership was running a promotion of pay $1000 and we will match $1000 that I had to ask for, this took the price of the vehicle and payments to where I would like to be.
When I took delivery of the car, 7 hours after I came in, I wanted a walk through of the features of the vehicle, I was then told to read the manual, as it was getting late and everyone wanted to go home for the day.
Cameron scheduled me for a follow up appointment 6 days later, where I was supposed to get the rims I was promised, a missing key, and the missing manual, when I showed up as scheduled, Cameron didn't even remember me, why I was there, or even that we had a appointment??
I found Scott the sales manager and he assisted with getting the missing key, the manual will be shipped in the mail, and the rims was ready 2 days later.
I still have not had my walk through of the car, but I'll rather do that myself at home once I receive the manual.
There has not been a follow up by the dealership after purchase, no check for customer satisfaction, so I'll do that here on Yelp so they can read it here.
I can honestly say, you got my business this time, but not the next time, nor will I recommend your dealership to anyone, the car is fine, fun to drive, but the way you treat your customers is enough for me to not go back.
And no, if your reply to this review, is to call your GM, I will not do that, just ask your sales person Cameron, if he remembers!!
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