My therapist Geriann was amazing! Perfect pressure where needed very professional and attentive to my needs. I felt like I was on a cloud of air when she was done with our session. I felt so relieved of stress and anxiety, I had no doubt I would want to return, and often! Unfortunately my blissful experience was destroyed the second I entered the reception lobby to pay and reschedule. I was hounded relentlessly about the skincare products available for purchase and their benefits by one of the aestheticians that was also in the lobby. I thanked her several times and she just would not stop going on and on. My anxiety was rising and the massage efforts were fading. When I finally explained to her I was simply not interested she left the lobby allowing me to finally pay. The receptionists did not have change, although it was 11:00 in the afternoon so I had to wait for someone to go to the bank to get change. This took over 20 minutes running me so late into my day that I had to cancel another service at my regular salon. My spa day pretty much ended up in over marketing, stress, and rescheduling of other appointments in my day. Dont have any ENVY