This was my first time ordering from this place and it was disappointing. The only reason I'm giving 2 stars is because the food is average and the service is awful. I ordered takeout around 11am, I thought it would be quick because it was early and I had to get to work. There was odd, club music pumping out of a large stereo for some reason? There was a large, custom order in front of me that seemed to eclipse anything I needed. It took almost 25 minutes from time of ordering until my food came out. I had to make eye contact several times before someone realized that perhaps they should make my small order and worry about the large one after, since it was so complicated. When my food came out it was plunked down so fast on a small ledge that when she turned away, the bag with the pho soup fell backwards, pouring out all over the floor. They made me another, of course, but it further delayed me. I certainly didn't feel valued as a customer and the food turned out to be quite average. I won't be going back with so much competition out there.