I visited the downtown location during lunch on a weekday and it was packed! Me and my friends barely got a table, the food came very quickly and was pretty good. I got the 'sneaky pete', very fresh. My friend got a sandwhich which i don't remember the name, but which had seared scallops and was absolutely amazing... if the counter girl gives you a reccomendation you should take it! Service was hard to come by because they were so busy, but overall we had a fantastic lunch!