Made an appointment for my biometrics.... got here and it was like waiting in line for food stamps. The building stinks. The waiting area smelled like dirty diapers. The reception was weird. The employees were nice but spoke so quiet I couldn't hear them. There was about 20 people in the waiting area and people complaining they have been waiting over an hour, the staff really didn't seem to care. They had no regard for people's time. I left after 15 to 20 minutes due to the wrenching smell. I decided if the waiting area was that bad how hygienic could the rooms in back be??? Waste of time!!