I was going to give them three stars but since they've been arrogantly unresponsive to our complaints since 4/6/14. Over two weeks later and apparently they do not care about responding to customer complaints.
First time visiting Tripps since they took over Jockos. My Wife and I ordered Plain Burgers at $6.5 each .... at least that's what the menu said. We asked if they came with fries. Waitress says yes. When the final bill came we had been charged for Cheese burgers at $9 each. We had not even ordered cheeseburgers! And so now Tripps says the burgers only come with chips and the fries are extra. Menu is deceptive and apparently they want to keep it that way because they have not offered to resolve the discrepancy. The waitress could have explained that the fries were extra as well. When we called to complain we were bluntly told fries are extra ... no apology for resolution for their deceptive menu. Looks like they are out to make a quick buck. Burgers were OK .... we've had much better at Fox and Hound, Cornerstone Brewing, Moosehead and of course Great Lakes Brewing's restaurant.
Large Dortmunders were going for $7 each!!!!!!! Give me a break! 32 ounce Dortmunder at Winking Lizard is $5.50 on Thursday. Fox and Hound regularly charges $6 for their large Dortmunder. $5 for a large Dortmunder at the new Local Tavern in Parma. And to note also ... a small Kentucky Bourbon Ale at Tripps was $6. That's about what we pay for a LARGE one at Tony Mallone's in North Royalton!!!
Band was good but way too loud. I run three studios in Cleveland plus own and play through many rock rigs including four Marshall stacks. I've had a top twenty CD in Canada and was on NPR so I know good sound. Apparently there were others that agreed and left as well. There's good loud and bad loud which means there are bad acoustics at Tripps. Jockos had the same problem due to poor acoustics in the place and Tripps has done nothing to improve the acoustics. Some bands at the old Jockos had a clue about EQing for bad acoustics ... Shout for example had a decent PA and EQ'd properly.
We won't support this restaurant. Won't be going back.