Horrible customer service. The Asian kid who works there is completely clueless. He's given me the wrong nicotine levels, wrong flavors and today he sent me home with the wrong cartos. If you have to go here, only go when the owner is here...otherwise you'll be left to feel ignored and not given what you need. I'd recommend going to The Vapery across the street or Pink Spot right up the road. With so many vape shops in the area you would think these guys would step up their customer service game.