This office may have the best trained physicians (not sure, but giving the benefit of the doubt), but their customer service is very poor. The ladies on the phone are nice, but the rules that they have to follow make their job impossible.
I moved to Las Vegas last year and did a lot of research to find the right physician for my child. At my first appointment we had to wait in a tiny, sickly waiting room for 1 1/2 hours and then they let me know he was still 4 patients behind and it would be at least another hour. We rescheduled and left and came back to wait a 2nd time for 3 hours. The other patients there told me it was normal.
I am on hold for a 4th time now today trying to schedule a well child check for my child for "this summer." The only times available are at the end of the day 4:50 pm. I was just told they would have to call me back a 5th time to find an appointment.
Again, to be fair the providers may be excellent. But you will be very frustrated with trying to use this service. I would recommend finding a different office in which they are not fully saturated with patients.