I'm not a big cheesesteak person, but Genos changed me. My bf was begging to go. The first time I ordered a whole, which is $9 but a whole lot! I get halves now for $5(same as a Subway or Jimmy Johns sandwich, but with flavor). The greek fries are good, but get the dressing on the side. I have to agree, service is definitely lacking a "warm & fuzzy" feeling & the delivery fee is astronomical, but it's well worth it for a consistently good sandwich & being open til 4AM. I don't know if it's just the haters that are writing reviews or we've just been lucky getting all our orders right, but this place rocks hard for a yummy phillies. Oh yeah, as for the bread, I dig it. It's nothin crazy, but it's always fresh n compliments the rest well.