Copacabana is one of our favourite places to eat. There is a buffet of Salads, Sides, Cold cuts and Bread. After that, there will be people running food to your table and cut meat table side. However, the service is becoming more disappointing. There are no hosts that answer phones and it is really infuriating because if we change our plans or want to put in special requests, the waitress is always MIA and last but not least. I found a dark brown long hair in my salad. It is the same colour as the girl's hair on the salad bar. The waitress apologized but the Manager did not come to apologize nor did he take anything off our bill. We will not be back.